Privacy Policy
How we handle and protect your data.
Last updated: 1/31/2026
1. Introduction
Untangle Lab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Untangle Lab.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Contact us via our website form or email.
- Sign up for our newsletter.
- Participate in our expeditions or workshops.
This information may include your name, email address, phone number, and organization name.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Send you newsletters and updates (if you have opted in).
- Improve our website and services.
- Comply with legal obligations.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our website and conduct our business (e.g., email service providers), subject to confidentiality agreements.
5. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights regarding your personal data, including:
- The right to access your personal data.
- The right to rectify inaccurate data.
- The right to erasure ("right to be forgotten").
- The right to restrict or object to processing.
- The right to data portability.
To exercise these rights, please contact us at privacy@untanglelab.com.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@untanglelab.com.